Contact Us

For customer support, press inquiries, or wholesale orders, please email us anytime at

Frequently Asked Questions


We currently accept all major credit and debit cards, international credit/debit cards, Google Pay, and Apple Pay. 

Unfortunately, we are only able to accept one payment method per transaction.

Tax will be calculated based on the total value of merchandise, applied as governed by state sales tax regulations based on the ship to state, and will be displayed on your Order Summary of the payment process.
Once at checkout, enter the gift card or discount code in and click “apply”.
We’re happy to offer a pre-order option for new seasonal styles that are not yet in stock. When pre-ordering, payment is collected at the time of placing the order. If you are purchasing both in-stock and pre-order styles, the in-stock styles will ship right away, and the pre-order styles will ship once available, to ensure you don’t have to wait to receive all your items. Look for the “Ship By” information on the product page—found underneath the “Pre-order Now” button”—to determine when your pre-order will ship.


Our team works quickly so we can get your orders out to you as soon as possible! Please reach out to within an hour of placing your order. If an order has already been processed, any cancellation requests cannot be granted. 

We do ship internationally! To get a quote, please finish adding items to your shopping bag and enter your postal code and region into the quote finder to see a complete quote on shipping fees to your address.

You will receive a shipping confirmation email containing your tracking number. 

Returns & Exchanges

If you are unhappy with anything you have purchased on our website, you may request a refund on goods sold within fourteen (14) days of receipt. To be eligible for a return, the following conditions must be met:

  • Customers must return the item in its original packaging.
  • The item must not be used.
  • The item must not be damaged.
  • The item must be returned with its original receipt.


If the above conditions are not met, we reserve the right to reject return and refund. In the case of item return, the customer will be responsible for paying the cost of shipping.

Customers must contact us before the start of the refund and return process. Customers will be provided with a return number and address before they may begin the process.

Please note that in order for your return to be accepted, all return merchandise must be returned in its original condition, unworn, undamaged, and have all original tags attached in the original packaging. Returns that are not in appropriate condition will be rejected and sent back.

We offer exchanges online only for domestic orders on for the same color/value within fourteen (14) days of receiving your original order.

To initiate an exchange, please email us at

At this time we do not provide return labels for international returns, and we do not offer exchanges for international orders.


The items listed are displayed with real-time accuracy for our site’s stock. It is rare that we restock items when they sell out, but if you sign up for a waitlist, we will notify you if an item is returned or another batch is added to our site.

Items at a certain discount are marked “final sale” and not eligible for return or exchange.

You will be able to request a password change below the area of login labeled “Forgot your Password?” which will direct you to our password portal. If you are experiencing any issues resetting it, please reach out to our team.
You may check out as a guest, however, creating an account with us with expedite the checkout process and make it easier to view your order history and initiate returns or exchanges.

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